Project overview
A leading Australian IT services and solutions provider, Axiom Technologies is focused on helping customers solve complex business challenges using innovative technology solutions. We help our clients with Managed IT outsourcing, Procurement Services, Global Infrastructure Maintenance Hardware Support (AMC) & Resource fulfillment helping them with their deliverables.
Requirements
Personal Attributes:
– Strong analytical and problem-solving capabilities;
– Well organized and extremely detail-oriented;
– Strong customer service ethic and great communication skills, both oral and written;
– Passionate about delivering quality no matter what you are doing;
– Can work both independently and in a collaborative team-oriented environment;
– A self-starter, motivated to push the limits and think outside of the box;
– Fondness for solutions that are simple, elegant, and effective;
– Ability to work with and maintain confidential information.
In-depth knowledge of:
– Windows OS (Windows 7 & 10);
– Microsoft Office & Office 365 applications
– PC/Laptop hardware
– PC/Laptop peripherals, including printers
– Mobile devices
Basic knowledge of:
– Active Directory
– Exchange
– Apple OS
English and Local Language Ability
– Speaking – Excellent; – Writing – Excellent; – Reading – Good.
– Experience in a similar role – 2+ Years;
– Computer OS/Peripherals troubleshooting;
– Handling Different PC Operating Systems (Windows7/8 and 10);
– Performing Hardware Software Installation (understanding of deployment tools like SCCM);
– Basic knowledge of SOE and group policies;
– Printer support;
– Good knowledge of MS Office tools installation&troubleshooting;
– Excellent customer service and people skills;
– Field experience supporting a variety of technologies and services;
– Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems;
– Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
Responsibilities
– Responding to client support requests;
– Contacting clients to find out the nature of the problem;
– Travelling to the client’s location or connecting via a remote link;
– Troubleshooting hardware and software issues;
– Installing and maintaining hardware and computer peripherals;
– Installing and upgrading operating systems and computer software;
– Troubleshooting networking and connection issues;
– Advising on software or hardware upgrades;
– Providing basic training in computer operation and management;
– Completing job reports and ordering supplies.
We offer
– Work at an international company with high-tech software products;
– Informal and friendly atmosphere;
– Competitive remuneration;
– Opportunity for professional growth;
– English classes with a lot of fun;
– IT CLUSTER membership;
– Cool corporate events, team building;
– New big office with a lot of cool stuff;
– Library in the office;
– Gym in the office;
– Ping-pong and PS;
– Birthday gifts;
– Attention to every employee.
Sharing Impressions
Hey! My name is Dmytro, I have been working as a motion designer at Israel IT for over a year. Here I like the fact that I have the freedom to be creative and really cool projects.
Hi, my name is Anastasia and I am a Scrum-master in Israel IT. In 2020, Israel IT came into my life and became my place of strength and development.
Hello, I am Sam. I have been working at Israel IT for 4 years. I have been working as a digital campaign specialist for 2 years and it is the best position ever!
My name is Nazar and I am a React developer at Israel IT. I have been working here for over a year. The company has very interesting and cool projects, mega-positive people.
I like that company cares about me as a person and about my personal growth. I like being appreciated and listened to. Everytime I feel being motivated and inspired at work.
I have been working at Israel IT for more than 2 years. Most of all I like the friendly atmosphere in the office and the team spirit – it is priceless.
It is my best decision ever! I like that company combines dynamic business approach with top-notch technologies and very strong people-oriented values.
When I came to work, there were only about 20 of us, at the moment there are 100+ of us, and the feeling of support and friendship remains the same as in a small team.
We are one team that has made a significant contribution to development – in 1 year we have grown from 30 to 100+ specialists in various fields.
I like the atmosphere in the company, the attitude of management to employees, the possibility to request the money for courses, events, certifications – it is priceless.
What I like most is the family atmosphere, interesting projects, flexible management and the opportunity to develop my professional skills every day.
From the beginning, I felt like I’m in a big family where everybody supports each other and ready to help at any time. Israel IT gives great opportunities to develop your skills.
I like the company that we all work as a united and well-coordinated team. The company provides great opportunities for development and career.
I really like the people whom I work with, the fact that we are growing rapidly. The atmosphere of the open-space gives you the feeling that you are completely at work and I like it.
What I like the most is a friendly community, which makes all the issues much easier to handle. I have been working with the other designers and it provides a lot of experience.
The most appreciatable thing I like is the atmosphere of support and understanding. We are like one big family and it is not just the words.
Currently, I am working on two interesting projects. Israel IT is a very good company, especially because of people who work here!
I like working with creative and smart people, so it is amazing that I work here. Here I have a nice office with a lot of stuff, all the necessary equipment, and cool people.
The perfect work environment for me, great team with excellent technical capabilities. Good professional development opportunities such as certifications, training, and conferences.
Incredible family atmosphere of openness and trust. Professionally built work processes, nice equipment, comfortable workplace. Here I can throw my bones for a long time )
