Account Manager

Lviv, Full-time

Project overview

We are looking for 3 Account Managers to our out-staff department to create long-term, trusting relationships with our customers and maintain the existing customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Requirements

– Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or another relevant role;
– Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level;
– At least Upper-Intermediate English level;
– Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel);
– Experience delivering client-focused solutions to customer needs;
– Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
– Excellent listening, negotiation, and presentation abilities;
– Superb verbal, written communication, and problem-solving skills.

Nice to have

– BA/BS degree in Business Administration, Sales or relevant field.

Responsibilities

– Serve as the lead point of contact for all customer account management matters;
– Build and maintain strong, long-lasting client relationships;
– Negotiate contracts and close agreements to maximize profits;
– Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors;
– Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
– Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
– Develop new business with existing clients and/or identify areas of improvement to meet sales quotas;
– Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
– Prepare reports on account status;
– Collaborate with sales team to identify and grow opportunities within the territory;
– Assist with challenging client requests or issue escalations as needed.

We offer

– Competitive remuneration and performance bonuses;
– Work at an international company with high-tech software products;
– Informal and friendly atmosphere;
– Opportunity for professional growth;
– English and Hebrew classes with a lot of fun;
– IT CLUSTER membership;
– Cool corporate events, team buildings;
– Thursdays “happy hours”;
– New big office with a lot of cool stuff;
– Library in the office;
– Gym in the office;
– Ping-pong and PS;
– Birthday gifts;
– Attention to every employee.

Apply now

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